Key results

Efficient state » 167 Grey Book recommendations for cutting the red tape implemented » Mandatory use of stamps abolished » eArchiving and eDelivery introduced » Improved business conditions in 127 cities and municipalities of Southeast Europe through BFC certification program 

Safe investments » Electronic construction permitting system introduced, receiving up to 148,000 requests a year » Property registration in the Cadaster performed within five days via eCounter used by up to 500,000 citizens and businesses a year » Land conversion fee abolished, freeing 1.2 million m2 of land for investments 

Fair competition » eInvoices and eFiscalization introduced » eInspector system introduced, enabling coordination of 38 national inspections » Electronic public procurement system improved, with the registry of bidders involving more than 17,000 businesses » Mandatory use of green and quality criteria in certain public procurements introduced 

Predictable business » Predictability introduced for 100,000 entrepreneurs through online calculator of flat-rate tax » More than 140 para-fiscal charges abolished, with additional 2,000 fees and charges identified » Conditions for freelancing improved, and web portal for simplified tax reporting developed 

Supportive environment » Grant support amounting to 4,000,000$ provided for domestic innovators and entrepreneurs » Subsidies provided for introducing cashless payments at 25,000 small merchant shops and institutions’ counters » Expansion of telecommunication network in rural areas supported, with the introduction of fast internet in 700 villages 

Developed agriculture » Electronic registration of seasonal workers enabled, used to legally engage 87,900 seasonal workers in agriculture » Legal framework established for developing the eAgrar platform, enabling 330,000 agricultural households to register for subsidies » Accelerated innovation in agriculture through participation in the regional network of EIT Food hubs 

Healthy economy » Healthcare Digitalization Program adopted, as well as the laws for introducing a unified eHealthRecord and eSickLeave » Primary selection of waste improved on the local level, with 600 glass recycling bells and 3,000 packaging waste collection bins installed » Position of electricity prosumers improved » Energy passports introduced