Strategic goal 8: Improved knowledge and institutional framework to support businesses

Indicators: At least 60% of surveyed business representatives are satisfied with the services and support provided by local governments and public administration, in 2021

Result Indicator Activity Year
1. Improved knowledge and skills of public servants in the sphere of local economic development At least 500 public servants, central and local level, have attended some form of professional training (trainings, study tours) on economic development by the end of 2021. The National Public Administration Academy implements at least five training programs for stimulating economic development in the period 2020-21.
1.1 Supporting the work of the National Academy of Public Administration through participation in the Program Council and by performing trainings where NALED has been accredited. 2020, 2021
1.2 Organizing study tours, trainings, online seminars for public administration representatives in cooperation with embassies and through projects / programs financed from international sources. 2020, 2021
1.3 Maintaining and developing online database of international training programs for professional development of civil servants. 2020, 2021
1.4 Establishing an e-training center with on-line seminars on NALED website 2021
1.5 Organization of Business Environment Experts Forum on an annual basis 2020, 2021
1.6 Capacity building of LGs to use external funding sources (EU and bilateral funds, business donations etc.) to recover from the crisis caused by COVID-19. 2020
1.7 Participation in at least two international conferences on local economic development, as a partner or guest. 2020, 2021
1.8 Establishing and developing on-line library of knowledge about business environment on the platform 2021
2. Improved conditions for local economic development At least 30 local governments in Serbia have improved their business environment through Business Friendly Certification program South East Europe (BFC SEE) in the period 2020-21. Business friendly municipalities actively engage in developing local development policies in 2020-2021. Index and ranking of business friendly municipalities in Serbia is published 2021.
2.1 Engagement and education of at least 10 local governments a year about certification program and BFC standards application. 2020, 2021
2.2 Evaluation of business environment and developing recommendations for municipalities taking part in the certification program. 2020, 2021
2.3 Promotion of certified municipalities in Serbia and the region. 2020, 2021
2.4 Establishing an Alliance of Business Friendly Municipalities as a working body within NALED dealing with implementation and development of BFC standard, defining the measures for LG recovery from COVID-19, and improving the legal framework for local economic development. 2020, 2021
2.5 Positioning BFC certificate as an indicator / reference when awarding funds from state and international institutions, intended for local economic development. 2020, 2021
2.6 Developing and publishing an index of business friendly environment, to asses and rank local governments. 2020, 2021
2.7 Developing new online tools for self-evaluation of business environment quality for local governments. 2021
2.8 Supporting employment on the local level through public works, with the aim of mitigating the negative efffects of COVID-19 on socially vulnerable groups. 2020
2.9 Establishing online platform for donations to local governments and realization of at least one campaign a year - the focus of 2020 was the collection of funds from businesses and donors for countering COVID-19. 2020
2.10 Developing recommendations for abolishing administrative obstacles for humanitarian and in-kind donations. 2020, 2021

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